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Work Order Configuration

The Work Order Configuration document controls which panels and fields are visible on each work order type across your site, and which maintenance code fields mechanics must complete before saving a work order. There is one Work Order Configuration document per site.

Use this article as a reference when adjusting what appears on a particular work order — for example, to hide fields your organisation does not use, or to show additional fields that have been enabled.

For background on work order types, see Requests and Work Orders.


  1. From the Administrator homepage, select the Configuration dropdown.
  2. Select Work Order Field Visibility Configuration.

How Visibility Works

The configuration document is divided into sections — one for each work order type. Each section lists two groups of toggles:

  • Panels — the collapsible sections that group related content on the work order
  • Fields — the individual data fields within those panels

Turning a panel or field on makes it visible when a user opens that type of work order. Turning it off hides it.

Important: A field only appears if its panel is also set to visible. If you enable a field but its panel is hidden, the field will not show — even if the field itself is turned on. Always check that the relevant panel is visible before enabling fields within it.

The Assignment and Status panel — which contains the workshop, assignee, work order status, and status date fields — cannot be hidden. However, individual fields within it (such as Create Time Recorder) can still be toggled on or off through the field visibility settings.


Mandatory Maintenance Code Fields

Three checkboxes at the top of the configuration document make maintenance code fields mandatory on Repair Work Orders. When enabled, the mechanic must select a value before the work order can be marked complete.

Setting What it requires
Mandate Work Completed A Work Completed code must be selected
Mandate Repair Reason A Repair Reason code must be selected
Mandate Repair Cause A Repair Cause code must be selected

These settings apply to all Repair Work Orders on the site, regardless of which configuration is active.


Mandate Request

The Mandate Request checkbox controls whether a request must exist before a work order can be created.

When enabled, work orders can only be created from within an existing request. When disabled, work orders can be created directly — without a parent request — allowing work to be recorded without going through the full request workflow first.


Panels Reference

The table below describes every configurable panel across all work order types. The internal name in the first column is what appears in the configuration document.

Panel name Displays as Description
wopanel0 Navigation Top navigation bar — the burger menu and the workshops indicator box
wopanelRequestSummary Request Summary A collapsible summary of the parent request, including its description, asset, and status
calendarPanel Scheduling A scheduling calendar showing the work order alongside other scheduled work
wopanelGeotabFaults Telematics Fault Report Active fault codes from a telematics integration, grouped by fault category
wopanel1 Details (label varies by type — see each section below) The main details panel containing reference numbers, dates, and type-specific fields
wopanel1a Accident Details Accident-specific fields: date, driver, description, cause, and location
quoteDetailsPanel Quote Details Quote information for an accident repair, including contact details
wopanel3 (label varies by type — see each section below) Technician-facing fields: maintenance codes, notes, and images. Label and contents vary by work order type
wopanel3a Report Signoff Sign-off stages for the accident data collection report
questionnairesPanel Questionnaires Maintenance questionnaires linked to this work order
materialsPanel Materials Materials used, ordered, and disposed of for this work order
totalsPanel Work Effort Time recorder summary, total time, labour cost, and total work order cost
historyPanel Maintenance History Previous maintenance records for this asset
assetComponentsPanel Asset Components Component records linked to this asset
assetDocPanel Asset Documents Documents from the asset's document library
customFormPanel3 Custom Forms Custom form documents linked to this work order. Custom Forms are no longer available in new environments — contact Formbird Support for alternatives
imagePanel Uploads Image and file attachments (Supervisor Review Work Order only)
panel4 Previous Inspections Previous verification inspection records (Asset Verification Work Order only)

Repair Work Order

Records the details of repairs, modifications, or general work carried out on an asset.

Configurable panels: Navigation (wopanel0), Request Summary (wopanelRequestSummary), Scheduling (calendarPanel), Telematics Fault Report (wopanelGeotabFaults), Repair Details (wopanel3), Materials (materialsPanel), Work Effort (totalsPanel), Maintenance History (historyPanel), Asset Components (assetComponentsPanel), Asset Documents (assetDocPanel), Custom Forms (customFormPanel3)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number for this work order
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
warrantyHtml (Warranty notice) Details Displays an alert if the asset is under active warranty
workOrderType Work Order Type Details Sub-categorises the type of work being done
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete the work, in minutes
expectedStart Exp Start Details Expected date and time for work to begin
expectedCompletion Exp Completion Details Expected date and time for work to be completed
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
primaryMeterMeasure Primary Meter Measure Details Unit of measurement for the asset's primary meter
primaryMeter Current Primary Meter Details The asset's current primary meter reading (read-only, from the asset record)
primaryMeterNumAtService Enter Primary Meter Reading Details Records the meter reading at the time of this work
secondaryMeter Current Secondary Meter Details The asset's current secondary meter reading (read-only)
secondaryMeterNumAtService Enter Secondary Meter Reading Details Records the secondary meter reading at time of work
filterForRepairType Filter For All Components Details When enabled, filters the Components selector to show only components relevant to the selected repair type
repairedComponentsRel Components Details The asset component(s) that were repaired or replaced
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder linked to this work order
workCompletedRel Work Completed Repair Details Maintenance code: the work that was performed
repairReasonRel Repair Reason Repair Details Maintenance code: why the repair was needed
repairCauseRel Repair Cause Repair Details Maintenance code: what caused the fault requiring repair
mechanicAdditionalWorkCompleted Additional Work Completed / Required Repair Details Free-text notes on additional work done or identified during this job
images Attach Images Repair Details Image and file attachments
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

PM Service Work Order

Records the work carried out during a preventive maintenance service, including service checklist items and materials.

Configurable panels: Navigation (wopanel0), Request Summary (wopanelRequestSummary), Scheduling (calendarPanel), Telematics Fault Report (wopanelGeotabFaults), Service Details (wopanel3), Questionnaires (questionnairesPanel), Materials (materialsPanel), Work Effort (totalsPanel), Maintenance History (historyPanel), Asset Components (assetComponentsPanel), Asset Documents (assetDocPanel), Custom Forms (customFormPanel3)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
warrantyHtml (Warranty notice) Details Displays an alert if the asset is under active warranty
workOrderType Work Order Type Details Sub-categorises the type of work being done
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete the work, in minutes
expectedStart Exp Start Details Expected date and time for work to begin
expectedCompletion Exp Completion Details Expected date and time for work to be completed
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
primaryMeterMeasure Primary Meter Measure Details Unit of measurement for the asset's primary meter
primaryMeter Current Primary Meter Details The asset's current primary meter reading (read-only)
primaryMeterNumAtService Enter Primary Meter Reading Details Records the meter reading at the time of this service
secondaryMeter Current Secondary Meter Details The asset's current secondary meter reading (read-only)
secondaryMeterNumAtService Enter Secondary Meter Reading Details Records the secondary meter reading at time of service
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder linked to this work order
repairedComponentsRel Components Service Details The asset component(s) that were serviced or replaced
serviceCheckNotes Service Check Notes Service Details Free-text notes entered while completing service check items
mechanicAdditionalWorkCompleted Additional Work Completed / Required Service Details Free-text notes on additional work done or identified
images Attach Images Service Details Image and file attachments
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Diagnose Work Order

Records findings from diagnosing a fault. Typically used before a Repair Work Order when diagnosis and repair are handled separately.

Configurable panels: Navigation (wopanel0), Request Summary (wopanelRequestSummary), Scheduling (calendarPanel), Telematics Fault Report (wopanelGeotabFaults), Diagnosis Details (wopanel3), Materials (materialsPanel), Work Effort (totalsPanel), Maintenance History (historyPanel), Asset Components (assetComponentsPanel), Asset Documents (assetDocPanel), Custom Forms (customFormPanel3)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
workOrderType Work Order Type Details Sub-categorises the type of work being done
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete the work, in minutes
expectedStart Exp Start Details Expected date and time for work to begin
expectedCompletion Exp Completion Details Expected date and time for work to be completed
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
primaryMeterMeasure Primary Meter Measure Details Unit of measurement for the asset's primary meter
primaryMeter Current Primary Meter Details The asset's current primary meter reading (read-only)
primaryMeterNumAtService Enter Primary Meter Reading Details Records the meter reading at the time of diagnosis
secondaryMeter Current Secondary Meter Details The asset's current secondary meter reading (read-only)
secondaryMeterNumAtService Enter Secondary Meter Reading Details Records the secondary meter reading at time of diagnosis
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
mechanicAdditionalWorkCompleted Additional Work Completed / Required Diagnosis Details Free-text notes on findings or additional work identified
images Attach Images Diagnosis Details Image and file attachments
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Pre/Post Hire Inspection Work Order

Records a condition inspection before or after an asset is hired out.

Configurable panels: Navigation (wopanel0), Request Summary (wopanelRequestSummary), Scheduling (calendarPanel), Telematics Fault Report (wopanelGeotabFaults), Repair Details (wopanel3), Questionnaires (questionnairesPanel), Materials (materialsPanel), Work Effort (totalsPanel), Maintenance History (historyPanel), Asset Components (assetComponentsPanel), Asset Documents (assetDocPanel), Custom Forms (customFormPanel3)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
warrantyHtml (Warranty notice) Details Displays an alert if the asset is under active warranty
workOrderType Work Order Type Details Sub-categorises the type of inspection being done
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete the inspection, in minutes
expectedStart Exp Start Details Expected date and time for the inspection to begin
expectedCompletion Exp Completion Details Expected date and time for the inspection to be completed
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
primaryMeterMeasure Primary Meter Measure Details Unit of measurement for the asset's primary meter
primaryMeter Current Primary Meter Details The asset's current primary meter reading (read-only)
primaryMeterNumAtService Enter Primary Meter Reading Details Records the meter reading at the time of inspection
secondaryMeter Current Secondary Meter Details The asset's current secondary meter reading (read-only)
secondaryMeterNumAtService Enter Secondary Meter Reading Details Records the secondary meter reading at time of inspection
filterForRepairType Filter For All Components Details Filters the Components selector by repair type
repairedComponentsRel Components Details Component(s) inspected or noted during the inspection
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
mechanicAdditionalWorkCompleted Additional Work Completed / Required Repair Details Free-text notes on findings or additional work
images Attach Images Repair Details Image and file attachments
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Risk Assessment Work Order

Records a structured risk assessment on an asset, including check outcomes and an overall result.

Configurable panels: Navigation (wopanel0), Request Summary (wopanelRequestSummary), Scheduling (calendarPanel), Telematics Fault Report (wopanelGeotabFaults), Risk Details (wopanel3), Materials (materialsPanel), Work Effort (totalsPanel), Maintenance History (historyPanel), Asset Components (assetComponentsPanel), Asset Documents (assetDocPanel), Custom Forms (customFormPanel3)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
warrantyHtml (Warranty notice) Details Displays an alert if the asset is under active warranty
workOrderType Work Order Type Details Sub-categorises the type of work being done
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete the assessment, in minutes
expectedStart Exp Start Details Expected date and time for the assessment to begin
expectedCompletion Exp Completion Details Expected date and time for the assessment to be completed
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
primaryMeterMeasure Primary Meter Measure Details Unit of measurement for the asset's primary meter
primaryMeter Current Primary Meter Details The asset's current primary meter reading (read-only)
primaryMeterNumAtService Enter Primary Meter Reading Details Records the meter reading at the time of assessment
secondaryMeter Current Secondary Meter Details The asset's current secondary meter reading (read-only)
secondaryMeterNumAtService Enter Secondary Meter Reading Details Records the secondary meter reading at time of assessment
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
mechanicAdditionalWorkCompleted Additional Work Completed / Required Risk Details Free-text notes on findings or additional work
images Attach Images Risk Details Image and file attachments
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Accident Data Collection Work Order

Captures the details of an accident involving an asset, including the sign-off and insurance workflow.

Configurable panels: Navigation (wopanel0), Request Summary (wopanelRequestSummary), Accident Details (wopanel1a), Quote Details (quoteDetailsPanel), Report Signoff (wopanel3a), Asset Documents (assetDocPanel), Work Effort (totalsPanel)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
estimatedRepairMinNum Estimated Repair Minutes Assignment and Status Estimated time to complete this work order
expectedStart Exp Start Assignment and Status Expected date and time for work to begin
expectedCompletion Exp Completion Assignment and Status Expected date and time for work to be completed
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
accidentDate Accident Date Accident Details The date the accident occurred
driverDetailsRel Driver Details Accident Details The driver involved in the accident (linked account record)
driverDetailsHtml (Driver details display) Accident Details Displays the linked driver's contact details
accidentDescription Accident Description Accident Details Free-text description of how the accident occurred
causeOfAccident Cause of Accident Accident Details Selected cause category for the accident
addressGeo Accident Location Accident Details Geographic location where the accident occurred
images Attach Images Accident Details Image and file attachments
signOffList Sign-off List Report Signoff Tracks the sign-off stages in the accident workflow
managerSignDate Manager Sign Date Report Signoff Date the manager signed off on the accident record
workshopSignDate Workshop Sign Date Report Signoff Date the workshop signed off
quoteReceivedSignDate Quote Received Sign Date Report Signoff Date a repair quote was received
reportSignDate Report Sign Date Report Signoff Date the accident report was signed
insuranceProcessedSignDate Insurance Processed Sign Date Report Signoff Date the insurance claim was processed
assetAssessedSignDate Asset Assessed Sign Date Report Signoff Date the asset was formally assessed
repairsCompletedSignDate Repairs Completed Sign Date Report Signoff Date repairs were completed
accidentCostHelpHTML (Cost guidance) Report Signoff Help text on how to record accident costs
accidentCostNum Accident Cost Report Signoff Total cost of the accident claim
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Asset Verification Work Order

Records the verification of an asset's location, condition, and registration details. Used under an Asset Verification Inspection Request. See Verification.

Configurable panels: Scheduling (calendarPanel), Previous Inspections (panel4), Work Effort (totalsPanel)

Note: The Asset Verification Work Order uses a different panel structure from other work order types. The main record fields sit in the Verification Inspection Record panel, and the inspection findings sit in the Details panel — neither of these panels appears in the configuration document, so they are always visible.

Field name Label Panel Purpose
woReference Work Order ID Verification Inspection Record Auto-generated reference number
financialAccountRel Account Codes Verification Inspection Record Account code for cost allocation
estimatedRepairMinNum Estimated Repair Minutes Verification Inspection Record Estimated time to complete the verification
expectedStart Exp Start Verification Inspection Record Expected date and time for the inspection to begin
expectedCompletion Exp Completion Verification Inspection Record Expected date and time for the inspection to be completed
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Verification Inspection Record Estimated labour time in minutes
scanQRCodeButtonAsset (Scan QR Code) Verification Inspection Record Scans the asset's QR code to confirm the correct asset is being inspected
chassisNo Chassis No Verification Inspection Record The asset's chassis number (read-only, from asset record)
registrationNo Registration No Verification Inspection Record The asset's registration number (read-only)
departmentRel Department Verification Inspection Record The department this asset is assigned to (read-only)
sectionRel Section Verification Inspection Record The section this asset is assigned to (read-only)
make Make Verification Inspection Record The asset's manufacturer (read-only)
model Model Verification Inspection Record The asset's model (read-only)
manufactureDate Manufacture Date Verification Inspection Record The year or date the asset was manufactured (read-only)
locationDescription Location Verification Inspection Record The asset's recorded location (read-only)
responsibleName Responsible Person Name Verification Inspection Record Name of the person responsible for this asset (read-only)
responsibleEmail Responsible Person Email Verification Inspection Record Email of the responsible person (read-only)
responsiblepPhoneMobile Responsible Person Phone Verification Inspection Record Phone number of the responsible person (read-only)
allocName Allocated To Name Verification Inspection Record Name of the person the asset is allocated to (read-only)
allocEmail Allocated To Email Verification Inspection Record Email of the allocated person (read-only)
allocPhoneMobile Allocated To Phone Verification Inspection Record Phone of the allocated person (read-only)
timeRecorder Create Time Recorder Status Button to create a time recorder for this work order
verificationNotes Verification Notes Details Free-text notes recorded during the inspection
inspectionLocationGeo Inspection Location Details The geographic location where the inspection was conducted
images Attach Images Details Image and file attachments
verificationOutcome Verification Outcome Details The result of the verification inspection
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Supervisor Review Work Order

Assigns a supervisor to review completed work before a request is closed. Includes a series of sign-off checks.

Configurable panels: Navigation (wopanel0), Scheduling (calendarPanel), Supervisor Review (wopanel1), Uploads (imagePanel), Work Effort (totalsPanel)

Field name Label Panel Purpose
woReference Work Order ID Supervisor Review Auto-generated reference number
estimatedRepairMinNum Estimated Repair Minutes Supervisor Review Estimated time to complete the review
expectedStart Exp Start Supervisor Review Expected date and time for the review to begin
expectedCompletion Exp Completion Supervisor Review Expected date and time for the review to be completed
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Supervisor Review Estimated labour time in minutes
financialAccountRel Account Codes Supervisor Review Account code for cost allocation
createdByRel Created By Supervisor Review The user who created the work order
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
allWorkRequestRequirementsHaveBeenSatisfied All work request requirements have been satisfied Details Review checklist item
allCustomerRequirementsHaveBeenSatisfied All customer requirements have been satisfied Details Review checklist item
allAssociatedWorkOrdersHaveBeenCompletedOrPutOnHold All associated work orders have been completed or put on hold Details Review checklist item
allAssociatedChecklistsHaveBeenCompleted All associated checklists have been completed Details Review checklist item
allAssociatedMaintenanceQuestionnairesHaveBeenCompleted All associated maintenance questionnaires have been completed Details Review checklist item
technicianCommentsAreCompleteAndAccurate Technician comments are complete and accurate Details Review checklist item
allPartsAndConsumablesHaveBeenCorrectlyRecorded All parts and consumables have been correctly recorded Details Review checklist item
anyAdditionalPartsRequiredHaveBeenOrdered Any additional parts required have been ordered Details Review checklist item
additionalWorkRequirementsHasBeenActioned Additional work requirements have been actioned Details Review checklist item
allRepairInvoicesHaveBeenAttached All repair invoices have been attached Details Review checklist item
anyTestOrCertificationResultsAttached Any test or certification results have been attached Details Review checklist item
anAppropriateNumberOfPhotosHasBeenTaken An appropriate number of photos has been taken Details Review checklist item
firstInspection First Inspection Details Sign-off field for the first inspector
secondInspection Second Inspection Details Sign-off field for a second inspector
images Attach Images Uploads Image and file attachments
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Internal Task Work Order

A lightweight work order for recording labour time on internal activity. Used under an Internal Request.

Configurable panels: Navigation (wopanel0), Request Summary (wopanelRequestSummary), Scheduling (calendarPanel), Task Details (wopanel3), Materials (materialsPanel), Work Effort (totalsPanel)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
woInternalRef Internal Reference Details An internal reference code or identifier for this task
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete the task, in minutes
expectedStart Exp Start Details Expected date and time for the task to begin
expectedCompletion Exp Completion Details Expected date and time for the task to be completed
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
workOrderTask Work Order Task Details A linked task document describing the work to be done
workOrderType Work Order Type Details Sub-categorises the type of internal task
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
mechanicAdditionalWorkCompleted Additional Work Completed / Required Task Details Free-text notes on work done or identified
images Attach Images Task Details Image and file attachments
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Parts Management Work Order

Groups and tracks material orders for store restocking. See Materials.

Configurable panels: Scheduling (calendarPanel), Details (wopanel1), Work Effort (totalsPanel)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
createdByRel Created By Details The user who created the work order
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete this work order
expectedStart Exp Start Details Expected date and time
expectedCompletion Exp Completion Details Expected completion date and time
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Refuel Work Order

Records a refuelling event as a structured work order.

Configurable panels: Navigation (wopanel0), Request Summary (wopanelRequestSummary), Scheduling (calendarPanel), Refuel Details (wopanel3), Materials (materialsPanel), Work Effort (totalsPanel), Maintenance History (historyPanel), Asset Components (assetComponentsPanel), Asset Documents (assetDocPanel), Custom Forms (customFormPanel3)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
workOrderType Work Order Type Details Sub-categorises the type of refuel event
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete this work order
expectedStart Exp Start Details Expected date and time
expectedCompletion Exp Completion Details Expected completion date and time
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
primaryMeterNumAtService Enter Primary Meter Reading Refuel Details Records the asset's meter reading at the time of refuelling
fuelTypePrimary Fuel Type Refuel Details The type of fuel being delivered
litresDelivered Litres Delivered Refuel Details The volume of fuel delivered
fuelCostCalcNum Fuel Cost Refuel Details The calculated cost for the fuel delivered
mechanicAdditionalWorkCompleted Additional Work Completed / Required Refuel Details Free-text notes
images Attach Images Refuel Details Image and file attachments
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Training Task Work Order

Records a training activity against an asset or work request, including training type, details, and location.

Configurable panels: Details (wopanel1), Work Effort (totalsPanel)

Field name Label Panel Purpose
woReference Work Order ID Details Auto-generated reference number
estimatedRepairMinNum Estimated Repair Minutes Details Estimated time to complete this work order
expectedStart Exp Start Details Expected date and time
expectedCompletion Exp Completion Details Expected completion date and time
estimatedLabourTimeMinsNum Estimated Labour Time (mins) Details Estimated labour time in minutes
financialAccountRel Account Codes Details Account code for cost allocation
createdByRel Created By Details The user who created the work order
trainingAddress Training Location Details The location where training is taking place
timeRecorder Create Time Recorder Assignment and Status Button to create a time recorder for this work order
trStartedDate Time Recorder Started Date Work Effort Timestamp when the active time recorder was started
trCompletedDate Time Recorder Completed Date Work Effort Timestamp when the active time recorder was stopped
trTimeCalculationHTML (Time calculation) Work Effort Calculated duration from the active time recorder
timeRecorderRole Time Recorder Role Work Effort The labour role category applied when creating a time recorder
cmdNewTimeRecorder (New Time Recorder button) Work Effort Creates a new time recorder document for this work order
workOrderCostDisplayHTML (Cost summary) Work Effort Displays the total cost for this work order

Updated: May 2026 · Formbird FLEET 4.2.8