Skip to content

Actioning Daily Driver Faults

When an operator or driver reports a fault on a Daily Driver Check Sheet, it enters the workshop workflow based on the priority assigned at the time of reporting.

How Faults Appear in the Workshop

Daily Driver faults appear in the Triage panel of the Workshop Dashboard under the following categories:

  • Repairs And Failed Checks – Urgent — faults reported with a priority of Urgent – Fleet Out of Service. These indicate the asset should not be used until the fault is resolved.
  • Repairs And Failed Checks – Non-Urgent — faults reported with a priority of Non-Urgent – Fleet Operational. The asset can continue to be used but the fault should be addressed.

Both categories show in the Triage summary and details table alongside other incoming repair requests.

Actioning a Fault

To action a fault from the Triage panel:

  1. Open the Workshop Dashboard and expand the Triage panel.
  2. Locate the fault in the Repairs And Failed Checks rows. Select a row or cell to filter the details table to that category.
  3. Select the fault name in the details table to open it.
  4. Review the fault details and set the Expected Start, Expected Completion, Assignee, and Workshop fields.
  5. Create a Work Order under the request to capture the repair work.
  6. Save the request.

Once all triage conditions are met, the fault is removed from the Triage panel and moves into Current Activity.

Creating Work Orders for Faults

Faults actioned from the Triage panel follow the same work order process as any other repair request. See Completing a Work Order for how to create and manage work orders, and Requests and Work Orders for guidance on choosing the right type.

Using the Daily Driver Check Listing

The Daily Driver Check Listing report lists all submitted Daily Driver check sheets and is the main tool for reviewing and actioning non-urgent faults outside the Workshop Dashboard. To navigate to it, select Daily Driver Report from the Workshop Dashboard navigation menu, then select Daily Driver Check Listing.

Non-urgent check sheets submitted with defects appear in the listing with a status of Pending. Each requires a decision: close it without creating a request, or escalate it to the workshop.

Actioning Pending Check Sheets

  1. Select the row(s) you want to action by selecting anywhere on the row. Avoid selecting the name link, as that opens the document instead of selecting the row.
  2. Choose how to action the selection:
  3. To close without a request — select a Reason For Closing from the dropdown (or type a new reason), then select Close Selected Pending. The check sheet is marked closed and no workshop request is created. Use this when the fault is a duplicate of an existing request or no action is required.
  4. To create a workshop request — select Change Selected To Request. The check sheet status changes to Open and it enters the workshop workflow.
  5. To create a request and open the document immediately — select Open Selected As Request. This changes the status to Open and opens the document so you can schedule the work straight away.

Note: Check sheets in an Open or Closed status cannot be actioned further from this page. A closed check sheet cannot be reopened. If further work is required, create a new repair request or Daily Driver. Once a check sheet is Open as a request, manage it directly on the document.

Notifications

The following notifications fire when Daily Driver faults are reported. They can be limited to specific assets and configured via Notifications.

Notification When it fires
Urgent Daily Driver Creation Fires when an operator reports an urgent defect; the asset is flagged as out of service.
Non-Urgent Daily Driver Creation Fires when an operator reports a non-urgent defect; the asset remains operational but requires attention.
Daily Driver Completion Exception Fires when an asset did not have a Daily Driver completed the previous day when one was expected.

Updated: June 2026 · Formbird FLEET 4.2.8